From remittances to long-term investments, Equity Bank continues to set the standard for diaspora banking in Kenya.
Remote Account Management From Anywhere in the World
One of the key reasons diaspora Kenyans trust Equity Bank is the ability to open and manage accounts remotely. Kenyans abroad can open Diaspora Current, Savings, or Business Accounts without traveling back home.
Using Equity Online Banking and the Equity Mobile App, customers can:
- Monitor balances in real time
- Transfer funds securely
- Pay bills and manage investments
- Access statements anytime
This digital convenience eliminates geographical barriers and puts full control in the hands of customers abroad.
24/7 Diaspora Customer Support Across Time Zones
Equity Bank operates a specialized Diaspora Service Center that offers 24-hour customer service via live chat, calls and email. This ensures Kenyans in North America, Europe, Asia, the Middle East, and Australia receive timely assistance regardless of time zone differences.
This round-the-clock support is a major advantage for diaspora clients who need quick resolutions and real-time guidance.
Borderless Banking Across East Africa
Equity Bank offers seamless, real-time cross-border transfers across its regional subsidiaries, including:
- Kenya
- Uganda
- Tanzania
- Rwanda
- South Sudan
This borderless banking model allows diaspora customers to move money efficiently within the region, supporting family, businesses, and investments across East Africa.
Secure Global Remittance Partnerships
To guarantee fast and safe money transfers, Equity Bank partners with globally regulated remittance platforms, ensuring funds arrive instantly and securely.
Major Equity Bank remittance partners include:
- NALA
- WorldRemit
- Sendwave
- Remitly
- Western Union
- MoneyGram
- Ria
Funds can be sent directly to Equity Bank accounts or mobile wallets, as well as accessed through cash pickup at the 220+ branches and select sub-agents countrywide.
Immediate Access to Funds in Kenya
Recipients in Kenya enjoy instant access to funds through Equity’s expansive infrastructure:
- Over 220+ branches nationwide
- 300+ ATMs across the country
- Mobile banking platforms
This ensures minimal delays and maximum convenience for families and businesses receiving diaspora remittances.
Turning Remittances Into Long-Term Investments
Equity Bank goes beyond consumption-focused remittances by helping diaspora Kenyans build wealth and invest back home.
Key investment-focused products include:
Diaspora Loans
Equity offers construction and development loans, allowing Kenyans abroad to borrow up to 70% of construction costs, with repayment periods of up to 10 years.
Savings and Fixed Deposit Accounts
Products such as the Jijenge Account help diaspora customers save systematically toward long-term goals like housing, education, and retirement.
Investment Advisory Services
Equity provides expert guidance on:
- Treasury Bills and Bonds
- Stock market investments
- Real estate opportunities in Kenya
This advisory support helps diaspora Kenyans make informed financial decisions.
Deep Understanding of Diaspora Needs
Since launching its dedicated Diaspora Banking Division in 2014, Equity Bank has continuously refined its products to match the unique realities of Kenyans abroad—ranging from income patterns to cross-border compliance requirements.
Security, Compliance, and Insurance Protection
As a regulated and trusted Kenyan financial institution, Equity Bank offers:
- Secure banking systems
- Compliance with international financial regulations
- Protection against fraud and financial risks
Additionally, the bank provides tailored insurance products, including:
- Property insurance
- Life insurance
- Individual Savings and Retirement Plan
- Last Expense
- Equity Afya Health Cover for Loved ones back home
These offerings give diaspora customers peace of mind while safeguarding their investments back home.
Why Equity Bank Remains the Top Choice for Kenyans Abroad
With its digital innovation, global remittance partnerships, strong local agent network, and investment-driven diaspora products, Equity Bank continues to stand out as the leading banking partner for Kenyans living abroad.
For diaspora Kenyans seeking secure remittances, remote banking, and long-term financial growth in Kenya, Equity Bank remains the bank of choice.
Equity Bank operates a 24-hour Diaspora Support Center.
- Email: info@equitybank.co.ke
- Call: +254763026481
- Live chat: Available on the official Equity website
