Equity Bank has placed most of its diaspora accounts in dormant status claimingย lack of transactionย for a period of 6 consecutive months .Customers are forced to fill a dormant reactivation form and send it toย a physical address in Kenya, a process that is cumbersome and inconveniencing plus a fee of 200.00 ksh. Here below is the notice from Equity Bank.
Please be advised that your above referenced account is now in dormant status.
ย
An account is flagged dormant if there are no customer initiated transactions for a period of 6 consecutive months.
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Please note that you will be able to make deposit transactions into the account, however withdrawals are not allowed in
the current status.
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Should you want to re-activate your account, kindly fill a dormant reactivation form and send it to the physical address
below or through our agents.
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Click on the link below to download a dormant reactivation form and to view our agents contacts.
http://www.equitybank.co.ke/UserFiles/File/DORMANT_ACCOUNT_NEW.pdf
http://www.equitybank.co.ke/KAB/DIASPORA%20ALL%20AGENTS%20CONTACTS_NOV%202011.pdf
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Equity bank declares most Diaspora accounts dormant
I request to activate my account no pliz because I have been outside the country then I deposited in my account.
I have been outside for long pliz i would like to activate ma account
I wish to activate my dormant account.how will i go about it
I am out of country plzs l need to activet it plzs what should l do
This is my number +254795679527what ups me plzs my email is not activate
CONTACT:
Naomi Kanage| Relationship Officer โ The Americas.
Equity Bank Kenya Limited
Global Center โ 4th Floor, Argwings Kodhek Road, Kilimani
P.O. Box 103098-00101, Nairobi
Office: 254 763 026 481
Website: http://www.equitybankgroup.com
I would like to renew my Visa card in Kenya Nairobi equity diaspora bank in kimathi street Nairobi.
I want to activate my account please help me on how to go about it
I Want to update my account by mobile banking system .
Update my account by mobile banking
How can i access my account. Am in Australia.
Contact:
Joki Gikangโa | Customer Service Manager
Diaspora Banking .Equity Bank Kenya Limited
Global Center . 4th Floor . Argwings Kodhek Road . Kilimani
P.O. Box 103098-00101 . Nairobi
Office: 254 763 026 481
Email: Joki.Gikanga@equitybank.co.ke
Website: http://ke.equitybankgroup.com/diaspora/
I would like to reactivate my account please am in uk .