Equity Bank has placed most of its diaspora accounts in dormant status claiming lack of transaction for a period of 6 consecutive months .Customers are forced to fill a dormant reactivation form and send it to a physical address in Kenya, a process that is cumbersome and inconveniencing plus a fee of 200.00 ksh. Here below is the notice from Equity Bank.
Please be advised that your above referenced account is now in dormant status.
An account is flagged dormant if there are no customer initiated transactions for a period of 6 consecutive months.
Please note that you will be able to make deposit transactions into the account, however withdrawals are not allowed in
the current status.
Should you want to re-activate your account, kindly fill a dormant reactivation form and send it to the physical address
below or through our agents.
Click on the link below to download a dormant reactivation form and to view our agents contacts.
http://www.equitybank.co.ke/UserFiles/File/DORMANT_ACCOUNT_NEW.pdf
http://www.equitybank.co.ke/KAB/DIASPORA%20ALL%20AGENTS%20CONTACTS_NOV%202011.pdf
I request to activate my account no pliz because I have been outside the country then I deposited in my account.
I have been outside for long pliz i would like to activate ma account
I wish to activate my dormant account.how will i go about it
I am out of country plzs l need to activet it plzs what should l do
This is my number +254795679527what ups me plzs my email is not activate
CONTACT:
Naomi Kanage| Relationship Officer – The Americas.
Equity Bank Kenya Limited
Global Center – 4th Floor, Argwings Kodhek Road, Kilimani
P.O. Box 103098-00101, Nairobi
Office: 254 763 026 481
Website: http://www.equitybankgroup.com
I would like to renew my Visa card in Kenya Nairobi equity diaspora bank in kimathi street Nairobi.
I want to activate my account please help me on how to go about it
I Want to update my account by mobile banking system .
Update my account by mobile banking
How can i access my account. Am in Australia.
Contact:
Joki Gikang’a | Customer Service Manager
Diaspora Banking .Equity Bank Kenya Limited
Global Center . 4th Floor . Argwings Kodhek Road . Kilimani
P.O. Box 103098-00101 . Nairobi
Office: 254 763 026 481
Email: Joki.Gikanga@equitybank.co.ke
Website: http://ke.equitybankgroup.com/diaspora/
I would like to reactivate my account please am in uk .